Privacy Policy

1. Introduction

This Privacy Policy outlines how Bivouacs Huttopia collects, uses, and protects your personal data when you use our website.

2. Data collected

We collect the following information:

• Account creation: when users create an account, their first name, last name, and email address.
• Login: when users log in to the site, we record their first name, last name, login, usage, and location data.
• Profile: use of the site’s services may involve completing a profile, which can include an address and phone number.
• Payment: as part of the payment process for products and services offered on the site, financial data relating to the user’s bank account or credit card is collected.
• Cookies: cookies are used as part of site usage. Users can disable cookies upon first visit and later through their browser settings. Cookies are essential for proper site functionality and enhance the user experience, allow social sharing features, and provide content and ads tailored to user interests.

Some cookies are essential and are installed automatically. Upon first visit, users may accept or refuse non-essential cookies requiring consent. Preferences can be modified at any time by clicking “manage consent,” a link found at the bottom of most of our sites.

3. Use of data

The personal data collected from users is used to provide and improve the site’s services and maintain a secure environment. Specific uses include :

• Access and use of the site by the user
• Management and optimization of site functionality
• Verification, identification, and authentication of user-provided data
• User support
• Service personalization through targeted advertising based on user preferences and browsing history
• Prevention and detection of fraud, malware, and security incidents
• Management of potential disputes with users
• Sending commercial and promotional information, based on user preferences

4. Data Sharing

We do not sell or rent your data. We may share certain information with:

• Our service providers for payment processing and site hosting
• Competent authorities where legally required

5. Data retention

Your data is retained as long as necessary to meet our contractual and legal obligations, then deleted or anonymized.

6. Your Rights

In accordance with the GDPR, you have the following rights :

• Access and correct your data
• Object to its processing
• Request its deletion
• Data portability
• Define how your data should be handled after your death

7. Legal Basis

The legal bases for data processing are:

• Prospect management: legitimate interest
• Newsletter registration and management: consent
• Analysis of purchasing behavior: legitimate interest
• Trip management (booking, billing): necessary for contract performance
• Customer satisfaction: legitimate interest

8. Policy Updates

HEVAZION SAS reserves the right to update this privacy policy at any time. If changes are made, HEVAZION SAS will publish the updated version on its website.

9. Contact

For any questions regarding this policy, contact us at : bivouacs@huttopia.com