Help and contact

Bivouacs Huttopia is a platform that enables roaming travelers to find and book wild camping spots in the heart of nature, on privately owned land that has been carefully selected and visited by our teams.

Whether you’re traveling in a campervan, converted van, rooftop tent, or even by bike, Bivouacs Huttopia offers you over 500 exceptional spots across France, Belgium, Spain, and Portugal—bookable in just a few clicks, fully legal and with complete peace of mind. Say goodbye to crowded sites and makeshift parking lots.

Bivouacs welcome a wide variety of travel setups:

• Campervans and converted vans
• Rooftop tents (on cars or 4x4s)
• Folding caravans
• Classic tents
• Bicycle touring with tent

Motorhomes are not permitted on our spots, in order to protect the natural environment and due to access constraints related to the layout of the land.

Each spot can accommodate a maximum of 2 pitches, meaning 2 vans at the same time. This is a deliberate choice: it ensures every traveler enjoys peace, space, and authenticity, without ever risking overcrowding. Each pitch can host up to 4 adults (or 5 people if the group includes at least one child), with no extra charge per person. One pet is also allowed per pitch.

The maximum stay is 2 consecutive nights per pitch. This limit is intentional: it encourages travelers to keep moving and discover new places, in the true spirit of nomadic travel that lies at the heart of Bivouacs Huttopia.

No, but we work with partners who are specialised in van hire :

• Blacksheep Van
• Van-Away
• WeVan
• Yescapa

Your booking includes:

• Exclusive access to your spot for the reserved night(s)
• A location in the heart of nature, on private land selected and approved by our teams
• Capacity for up to 4 adults (or 5 people if your group includes at least one child), with no extra charge per person
• One pet allowed per pitch
• The guarantee that you’ll share the site with a maximum of 2 vans

As our Bivouacs are preserved spaces in the great outdoors, they do not have electricity or sanitary facilities (unless otherwise specified in the spot description).

Once your booking is confirmed, you will receive a confirmation notification by email. You can also view your booking confirmation at any time by accessing your user account.

Prices vary depending on the season and the type of spot:

• Standard Bivouac: €15/night (off-season) — €20/night (July 1 to August 31)
• Bivouac Plus (exceptional views or services, about 15% of all spots): €18/night — €25/night in high season

The rate applies per pitch, for up to 4 adults (or 5 people if there is at least one child), with no extra charge per person. Payment is by bank card only.

It is not yet possible to amend an existing booking.
To change something, you will need to cancel your stay and make a new booking. 

Cancellation or modification is possible up to 72 hours before arrival, with a refund in the form of a credit valid for 1 year, which can be used for a future booking. After this period, the stay is non-cancellable and non-modifiable. These conditions apply only to nights booked at Huttopia Bivouacs. For nights at Huttopia Campsites, CityKamps Huttopia, and OnlyCamp: cancellation or modification is possible up to 30 days before arrival, after which the stay is non-cancellable and non-modifiable.

Currently, we only accept card payments. Other payment methods will be available soon.

Upon arrival: 

• You can arrive any time from midday on the day of your booking. There is no specific time slot for arrival. 

• Once there, you are free to set up wherever you like in the Bivouac Spot.  

• If there is a gate at the entrance to the Bivouac Spot, you must close it behind you each time you go through to maintain the tranquillity and safety of the spot.  

When you leave: 

• You must depart no later than midday on the day of departure.

• You must ensure that you leave your pitch clean and tidy and respect the environment by taking your rubbish away with you as per the traveller charter.

• If there is a gate, it must be closed behind you when you leave.

Bivouac Spots are designed to give you a simple experience that you can have completely independently, so you can enjoy nature to the full!

No, a stay at a Huttopia Bivouac is designed to be completely self-sufficient. The owners do not provide an on-site welcome and are not in direct contact with guests. If you encounter any issues during your stay, the Huttopia Bivouacs customer service team (bivouacs@huttopia.com) is your main point of contact. You can also rely on the Huttopia Bivouacs WhatsApp Club community, where experienced travelers and the Huttopia Bivouacs team can quickly step in to help you.

Yes, 1 pet per pitch is allowed. This rule is in place out of respect for the owners and the natural environment of the spots. As a guest, you agree to ensure your pet’s good behavior and to leave no trace of their presence on the site, in accordance with the Traveler’s Charter you sign when booking.

Not necessarily alone, but always among a very limited number of travelers. Each spot can accommodate a maximum of 2 pitches, meaning 2 vans at the same time—either your group, and possibly another traveler. This is a deliberate choice: it ensures peace, space, and authenticity, and completely avoids the feeling of overcrowding that can be found at unmanaged spots.

The Huttopia Road Trip Creator is a tool available on the platform that designs a tailor-made travel itinerary for you in just a few clicks.

All you need to do is enter:

• Your starting point
• The duration of your trip
• Your preferences: wild nature, charming villages, outdoor activities, etc.

The assistant then creates a unique itinerary, including the most beautiful Bivouacs and stopovers at carefully selected nature campsites. Each stage also takes you to discover hidden gems and off-the-beaten-path locations, thanks to personalized recommendations.

The result: a turnkey roadbook, combining nights in the heart of nature with comfortable camping breaks—without the hassle of planning.

The Huttopia Road Trip Creator is designed to adapt to your wishes. The suggested itinerary is a personalized foundation, built around your preferences (starting point, duration, interests). You remain free to modify the stages, adjust the number of nights in Bivouac or at a campsite to suit your tastes, and book only what works for you. The goal is to give you the freedom of a road trip, without the hassle of planning.

The Huttopia Road Trip Creator is designed to adapt to your wishes. The suggested itinerary is a personalized foundation, built around your preferences (departure point, duration, interests). You are free to modify the stages, adjust the number of nights in Bivouac or at a campsite to suit your tastes, and book only what works for you. The aim is to give you the freedom of a road trip, without the hassle of planning.

Once your itinerary has been generated by the Huttopia Road Trip Creator, you can book your entire road trip in one go, securely, with all your stopovers gathered in one place. Your complete road trip is confirmed instantly, and a summary of all your stages is sent to you by email.

You can create a customer account by clicking on the ‘Sign in’ button. Via your customer area, you will be able to access a personal area that contains: – everything you need to monitor your bookings. You will be able to view all your past and future bookings and easily find your way to your Bivouac Spots thanks to the practical information. – features to help you choose your destinations and make your booking: you will be able to view your order history and upcoming stays and cancel stops or trips.

To change your password: in the ‘My profile’ section of your customer area, enter your new password and click on UPDATE. If you have forgotten your password, click on FORGOTTEN PASSWORD after entering your email address. A link will be sent to you by email to reset your password.

Make sure you check your spam folder! 

You can unsubscribe from our newsletters in the ‘My profile’ section of your customer area by clicking on ‘Communication preferences’. It is possible that you might still receive some information from us while our systems update. 

Please send any requests for erasure or rectification of your personal data to the following email address: bivouacs@huttopia.com or on our WhatsApp.

Run into a problem at the spot? Can’t access it? Just let us know using the emergency button on the spot page. You’ll then be able to send us photos to confirm it is inaccessible and the reasons for the problem. 

  When you report the problem, you’ll immediately be credited the value of your night’s stay, and you can use this credit (valid for one year) to book another spot nearby or a pitch at one of our Onlycamp partner campsites. 

Every traveller needs to be covered by personal liability insurance. This insurance is essential to cover the cost of any claims made against you for injury to third parties or damage to third-party property. 

On our side, as the party running the site, we only cover damage caused to travellers in connection with our running of the Bivouac Spot. This includes incidents such as a branch falling on a vehicle or a traveller. 

Please remember that we are not responsible for the weather. If you choose, despite unfavourable conditions, to venture onto waterlogged ground, and you get stuck, it will be down to you to find a solution at your own cost. In some cases, local landowners with tractors might be able to help you. 

Our staff work hard day to day to make sure your holidays go smoothly and give you a memorable experience.   

If you were not completely satisfied by a stay with us, please let us know using our complaints form: log into your customer area and go to the HELP & CONTACT section, or click here: bivouacs@huttopia.com or on our WhatsApp.

We do our utmost to process all complaints as quickly as possible and provide a satisfactory response to every one of them.   

You can contact our team directly by filling in our contact form. Don’t hesitate to consult our terms and conditions.